Shipping policy

At Maeve & Co, we ship considered womenswear across the United Kingdom with care. Please read below for everything you need to know about how we deliver your order.

1. General Shipping Information

We currently ship throughout the United Kingdom. Orders are dispatched from Maeve & Co’s international fulfilment centre to your UK address. Shipping options, costs, and delivery times may vary depending on your location and the size or weight of your order.

2. Processing Time

Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and UK public holidays. During peak seasons or promotional events, processing times may be slightly longer. We’ll keep you informed of any delays.

3. Shipping Rates

Complimentary UK shipping — we offer free shipping on every UK order, with no minimum spend.

4. Estimated Delivery Times

Here’s what to expect once your order is placed:

  • Processing time: 2–3 business days (Monday to Friday)
  • Transit time: 4–9 business days (Monday to Friday)
  • Total delivery time: 6–12 business days
  • Order cut-off time: 18:00 GMT
  • Time zone: Greenwich Mean Time (London)

Please note: delivery times are estimates and may be affected by carrier delays or extreme weather conditions.

5. Tracking Your Order

You will receive an email with tracking details as soon as your order ships. You can also track your order at any time via our Track Your Order page.

6. Shipping Restrictions

We do not ship to PO Box addresses, military addresses (APO/FPO/DPO), or restricted areas. Certain items may be subject to shipping restrictions depending on UK regulations or carrier requirements.

7. Failed Delivery or Returned Packages

In the event of failed delivery attempts, incorrect address details, or undelivered packages, orders may be returned to us. We will contact you if this happens and arrange a new shipment, which may incur additional shipping costs.

8. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately at support@maeveand.co. We will work with the carrier to investigate and find a solution as quickly as possible.

9. Updates to This Policy

We may update our shipping policy from time to time to meet regulatory requirements or to improve our service. The latest version will always be available on this page. Last updated: 20 January 2026.

Contact Us

Store: Maeve & Co
Company: HE4L LTD
Company No.: 16250783
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@maeveand.co
Phone: +44 7366 101296

Customer Care Hours
Monday to Friday: 09:00 – 17:00 (GMT)
Weekends: 11:00 – 16:00 (GMT)
We aim to respond to your enquiries within 24 hours.